Terms & Conditions

Returns Policy

Returns are gladly accepted within 30 days. Please send us an email to al@notestocork.ie if you have received a damaged item. Items must be returned in original packaging no later than 14 days after they were received. Upon return, we will inspect the damage and refund the full cost of the product (excl. postage). We reserve the right to refuse any returns that do not fulfil these criteria and are not found to be damaged. Please note that you are responsible for the cost of return shipping. In the event that we do find fault, we offer a replacement or a refund of the item.

Cancellation Policy

You have the right to cancel your order within 14 working days from the date you placed your order. To cancel your order please contact us at al@notestocork.ie. Providing your order has not been dispatched you will not be charged for any postage costs. If your order has already shipped, please see our Returns policy regarding return shipping costs. Cancellations cannot be made on special orders, commissions or prints which have been specially altered at the buyer’s request.

Shipping

We are currently only allowing customers to collect their orders only from the shop – Notes To Cork, 43A Douglas Street, Cork, Ireland, T12 A09H.

After sales customer assistance

Please send us an email to al@notestocork.ie for any after sales assistance.

Got Questions?

We’re here to help. If you can’t find the answer you’re looking for, just pop us an email at al@notestocork.ie & we’ll get back to you as soon as possible.